We stand behind our bags so we have a 30-Day trial on all products. If you’re not completely satisfied with your JonnyBag, contact us within 30 days of the date of purchase for refund or exchange.
To return a product, please first contact us at phone number or email address to arrange for approval. Please include the date of original purchase, order number, and items being returned.
All returned product must be in original condition and free of damage.
All returns are subject to prior approval of JonnyBag.
Items returned without approval of JonnyBag may not be eligible for exchange.
If you purchased your JonnyBag anywhere other than our website, like a retail location, it must be returned to the original point of purchase.